1. Historia y evolución
2. Gestión Clínica en España
3. Políticas de calidad
4. Calidad y práctica clínica
5. Evaluación y aseguramiento de la calidad
6. Impacto económico
7. Participación del paciente en las decisiones clínicas
8. Políticas de calidad y profesión
9. Gestión del desperdicio
10. Práctica clínica y nuevas tecnologías

1. Historia y evolución

1. WHO (1991).
   National perspectives on quality assurance in mental health care
   [INFORME]
2. Montoya-Aguilar C.
   Measuring the performance of hospitals and health centres.
   [INFORME] World Health Organization, District Health Systems, Division of Strengthening of Health Services, WHO/SHS/DHS/94.2, 1994
3. Murray CJL, Evans DB, eds.
   Health systems performance assessment: debates, methods and empiricism.
   [INFORME] Geneva, World Health Organization, 2003.
4. The State of Health Care Quality. 2010 Reform, The Quality Agenda and Resource Us
   [INFORME]
5. Urbanos R, en nombre del Grupo de Trabajo de SESPAS.
   Recomendaciones para una futura Ley de Salud Pública en España.
   [ARTÍCULO] Gac Sanit. 2010; 24(1):89-94
6. Quintana O.
   La crisis de los sistemas sanitarios y la reforma que provocaron. La reforma del servicio nacional de salud británico y su relevancia para el sistema sanitario español.
   [ARTÍCULO] Gac Sanit. 1991; 05: 284-8
7. Hacker, Jacob S. 2008.
   The Case for Public Plan Choice in National Health Reform: Key to Cost Control and Quality Coverage. Berkeley, CA: Center on Health, Economic and Family Security, University of California, Berkeley School of Law
   [ARTÍCULO]
8. Wall, D., Parker, V., Squire, S., Halligan A.
   Implementing users’ ideas to change mental health services.
   [ARTÍCULO] Clinical Governance Bulletin December 2002; 3(4): 6-8
9. McColl A, Roland M.
   Knowledge and information for clinical governance.
   [ARTÍCULO] BMJ 2000;321:871-874
10. Halligan, A., Wall, D., O'Neill, S.
    Clinical Governance: sharing practical experiences-developing a national clinical governance resource.
    [ARTÍCULO] British Journal of Clinical Governance 2002; 7(1): 53-56.
11. George H Swingler, Jimmy Volmink, John P A Ioannidis.
    Number of published systematic reviews and global burden of disease: database analysis.
    [ARTÍCULO] BMJ 2003; 327:1083-1084.
12. Nicholls S., Cullen R., O’Neill S., Halligan A.
    NHS Support Team. Clinical governance: its origins and its foundations.
    [ARTÍCULO] British Journal of Clinical Governance. 2000; 5 (3): 172-178.
13. Pringle M.
    Participating in clinical governance.
    [ARTÍCULO] BMJ. 2000;321:737-740
14. Nicholls S., Cullen R., Halligan A.
    Clinical governance …after the review – what next? Agreement and implementation.
    [ARTÍCULO] British Journal of Clinical Governance. 2001; 6(2).
15. Hunter, D.
    1997) Managed Care, disease management.
    [ARTÍCULO] Education and Debate, vol. 315, pp. 50-53
16. Halligan, A.
    The implementation of clinical governance.
    [ARTÍCULO] Health Director, Mar/Apr 2003: 14-15.
17. Halligan, A. Donaldson, L.
    Implementing clinical governance: turning vision into reality.
    [ARTÍCULO] BMJ 2001; 322:1413-7
18. [ARTÍCULO] Ray TA. Clinical governance. Ann Clin Biochem. 2000;37(Pt 1):9-15
19. Sweeney, G., Sweeney, K., Greco, M., Stead, J.
    Moving clinical governance forward: capturing the experiences of primary care group leads.
    [ARTÍCULO] Clinical Governance Bulletin April 2001; 2(1): 6-7.
20. Goodman, N.
    (1998) Clinical Governance.
    [ARTÍCULO] British Medical Journal, vol. 317, pp. 1725-1727.

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2. Gestión Clínica en España

1. Meneu R, Ortún V.
   Transparencia y buen gobierno en sanidad. También para salir de la crisis Gaceta Sanitaria.
   [ARTÍCULO] Vol. 25 (4): 333-338
2. Peiró S, Meneu R.
   Crisis económica y epicrisis del sistema sanitario
   [ARTÍCULO] Aten Primaria 2011; 43:115-116
3. Bernal-Delgado E., Ortún Rubio V.
   La calidad del Sistema Nacional de Salud: base de su deseabilidad y sostenibilidad
   [ARTÍCULO] Gaceta Sanitaria. 2010; 24 (3):254-8
4. Villalbí, JR.
   La cartera de Servicios de Salud Pública en el Sistema Nacional de Salud: la aportación de la Administración General del Estado
   [ARTÍCULO]Rev Esp Salud Publica. 2010, vol.84, n.3, pp. 247-254.
5. El camino para la excelencia en la atención sanitaria pasa por el liderazgo clínico. Editorial. [ARTÍCULO]Gestión Clínica y Sanitaria. 2004; 6(3):87-9
6. Lorenzo S.
   Instrumentos para ayudar la toma de decisiones informadas
   [ARTÍCULO]Cochrane Database of Systematic Reviews 2011. Número 1
7. Lorenzo S.
   La gestión de la calidad: de los modelos a la excelencia
   [ARTÍCULO]Gestión Clínica y Sanitaria 2004;6(4):131-2
8. Tres décadas de evolución de la Atención Primaria en España (1976-2006)
   [LIBRO]Fundación de Ciencias de la Salud.
9. Maderuelo Fernández, J. A.
   Gestión de la calidad total. El modelo EFQM de excelencia
   [ARTÍCULO] Medifam [online]. 2002, vol.12, n.10, pp. 41-54.
10. Las crisis de salud pública en una sociedad desarrollada. Aciertos y limitaciones en España. Informe SESPAS 2010.
    [ARTÍCULO] Gérvas, J., Meneu, R. Gac Sanit. 2010; 24 (Supl 1): 33-6
11. Torné Vilagrasa, E., Guarga Rojas, A., Torras Boatella, MG., Pozuelo García, A., Pasarin Rua, M., Borrel Thió, C.
    Análisis de la demanda en los servicios de urgencias de Barcelona.
    [ARTÍCULO] Gestión Hospitalaria Volumen 32 - Número 07 p. 423-424.
12. R. Bravo.La gestión del conocimiento en Medicina: a la búsqueda de la información perdida [Knowledge management in medicine: in search of lost nformation].
    [ARTÍCULO] Anales del Sistema Sanitario de Navarra, editada por el Departamento de Salud del Gobierno de Navarra, vol 25 no. 3 sep-dic 2003 pp255-272.

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3. Políticas de calidad

1. Starfield B, Shi L, Macinko J.
   Contribution of primary care to health systems and health.
   [ARTÍCULO] Milbank Q 2005;83:457-502
2. La calidad asistencial en la Unión Europea.
   [INFORME] En: Informe anual del Sistema Nacional de Salud 2005 Observatorio del SNS. MSC. Madrid
3. Canada Health infoway: Paths to better health : final report. Ottawa: The Council
   [INFORME]
4. Welsh Assembly Government (2005) Designed for Life - A World Class Health Service for Wales
   [INFORME] Cardiff: Welsh Assembly Government.
5. The NHMRC (National Health and Medical Research Council) Strategic Plan for 2010-2012 [Australia]
   [INFORME]
6. Plan de calidad del sistema nacional de salud: Resumen de las principales medidas
   [INFORME]
7. Fuchs VR.
   Economics, values, and health care reform
   [ARTÍCULO] Am Econ Rev 86:1 (1996)
8. Legido-Quigley, H; McKee, M; Nolte, E.; Glinos
   Assuring the quality of health care in the European Union
   [INFORME] A Call for Action World Health Organization on behalf of the European Observatory on Health Systems and Policies. (Geneva) 2008
9. Quality and accreditation in health care services: A global review
   [INFORME]
10. The European health report 2009. Health and health systems. Copenhagen, Denmark: WHO Regional Office for Europe; 2009
    [INFORME]
11. Joumard , A. & Nicq (2010)
    Health care systems: efficiency and institutions
    [INFORME] OECD Economics Department Working Paper, No. 76
12. Coster G, Buetow S.
    Quality in the New Zealand Health System. Background Paper to the National Health Committee.
    [INFORME]Wellington: National Health Committee; 2001.
13. Lori DiPrete Brown et al.
    Quality Assurance of Health Care In Developing Countries
    [INFORME] Quality Assurance Methodology Refinement Series (Bethesda, MD: Quality Assurance Project, 2000)
14. American College of Physicians.
    Achieving a High-Performance Health Care System with Universal
    Access: What the United States Can Learn from Other Countries
    [ARTÍCULO] Ann Intern Med. 2008;148:55-75.
15. Hacker JS. 2009. Healthy Competition
    [ARTÍCULO]
16. Nilsen ES, Myrhaug HT, Johansen M, Oliver S, Oxman AD.
    Métodos de participación del consumidor en el desarrollo de políticas e investigación sanitarias, guías para la práctica clínica y material informativo para el paciente
    [ARTÍCULO] (Revisión Cochrane traducida). En: , 2008
17. Rob Coward, (2010).
    Educational governance in the NHS: a literature review
    [ARTÍCULO] International Journal of Health Care Quality Assurance, Vol. 23 Iss: 8, pp.708 - 717
18. Recommendation CM/Rec(2010)6 of the Committee of Ministers to member states on good governance in health systems
    [RECOMENDACIÓN EUROPEA]
19. Scally, G.
    (1998) Clinical Governance and the drive for quality improvement in the New NHS in England.
    [ARTÍCULO] British Medical Journal, vol. 317, pp. 7161- 7165.
20. Nicholls S., Cullen R., Halligan A.
    NHS Clinical Governance Support Team – cultural shift and some examples of improving services.
    [ARTÍCULO] Clinical Governance Bulletin April 2001; 2(1): ibid.
21. Huntington J, Gillam S, Rosen R.
    Organisational development for clinical governance.
    [ARTÍCULO] BMJ 2000;321:679-682
22. Shapiro J.
    The new NHS: comentaries on the white paper: Encouraging Responsibility: different paths to accountability (counting and accounting in the new NHS)
    [ARTÍCULO] BMJ 1998; 316: 296-297
23. Black, N.
    Clinical Governance: fine words or action?
    [ARTÍCULO] BMJ. 1998; 316:297-298
24. Meneu, R., Ortún, V.
    Transparencia y buen gobierno en sanidad. También para salir de la crisis.
    [ARTÍCULO] Gac Sanit. 2011;25:333-8. - vol.25 núm 04

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4. Calidad y práctica clínica

1. Starfield B, Shi L, Macinko J.
   Contribution of primary care to health systems and health
   [ARTÍCULO] Milbank Q 2005;83:457-502
2. National Leadership and Innovation Agency for Healthcare (2005)
   The Integrated Care Pathways Guide to Good Practice
   [INFORME] Llanharan: NLIAH.
3. Jessie L McGowan, Roland Grad, Pierre Pluye, Karin Hannes, Katherine Deane, Michel Labrecque, Vivian Welch, Peter Tugwell.
   Obtención de información sanitaria a través de medios electrónicos por parte de los profesionales de la salud para mejorar la práctica y la atención del paciente
   [ARTÍCULO] En: Biblioteca Cochrane Plus 2009 Número 3. Oxford: Update Software Ltd.
4. Gómez Castroa M.J.
   Un sistema de indicadores de calidad de prescripción farmacéutica en atención primaria desarrollado por médicos prescriptores
   [ARTÍCULO] Aten Primaria. 2003;32:460-5
5. Rigueira AI, Gómez V.
   Selección de indicadores para evaluar la adhesión a una guía farmacoterapéutica por los médicos generales de un área de atención primaria
   [ARTÍCULO] Rev Esp Salud Publica. 2000;74:65-80
6. Validity of Agency for Healthcare Research and Quality clinical practice guidelines: how quickly do guidelines become outdated?
   [ARTÍCULO]JAMA 2001;286(12):1461-7
7. Grol R, Dalhuijsen J, Thomas S, Veld C, Rutten G, Mokkink H.
   Attributes of clinical guidelines that influence use of guidelines in general practice: observational study
   [ARTÍCULO] BMJ. 1998;317(7162):858-61.
8. Grimshaw JM, Russell T.
   Effect of clinical guidelines on medical practice: a systematic review of rigorous evaluations
   [ARTÍCULO] Volume 342, Issue 8883, 27 November 1993, Pages 1317-1322
9. Cabana MD, Rand CS, Powe NR, Wu AW, Wilson MH, Abboud PAC, Rubin HR
   Why Don't Physicians Follow Clinical Practice Guidelines?
   [ARTÍCULO]A framework for improvement.
10. Campbell SM, et al.
    Research methods used in developing and applying quality indicators in primary care
    [ARTÍCULO] BMJ 2003; 326 (7393): 816-819.
11. Quality First: Better Health Care for All Americans
    [INFORME]Final report to the President of the United States
12. Allen, P.
    Accountability for clinical governance: developing collective responsibility for quality in primary care.
    [ARTÍCULO] BMJ. 2000; 321: 608-11
13. Rosen R.
    Improving quality in the changing world of primary care.
    [ARTÍCULO] BMJ. 2000; 321:551-554
14. Heard SR, Schiller G, Aitken M, et al.
    Continuous quality improvement: educating towards a culture of clinical governance.
    [ARTÍCULO] Qual Health Care. 2001;10(Suppl 2):70ii-78ii
15. Halligan, A. and Wall, D.
    Take steps to improve your quality of care.
    [ARTÍCULO] Hospital Doctor, 5 September 2002 : 36-37
16. Campbell, S. Roland, M, Wilkin, D.
    Improving the quality of care through clinical governance.
    [ARTÍCULO] BMJ. 2001; 322:1580-2
17. Campbell, S. M., Sweeney, G. M.
    The role of clinical governance as a strategy for quality improvement in primary care.
    [ARTÍCULO] British Journal of General Practice, Quality Supplement, October. 2000; S12-S17
18. McColl A, Roderick P, Wilkinson E, et al.
    Clinical governance in primary care groups: the feasibility of deriving evidence-based performance indicators.
    [ARTÍCULO] Qual Health Care 2000; 9:90-97
19. Wall, D. and Boggust, M.
    Developing managed clinical networks.
    [ARTÍCULO] Clinical Governance Bulletin March 2003; 3(6): 2-4.
20. Jeanne Mandelblatt, MD, MPH; Somnath Saha, MD, MPH; Steven Teutsch, MD, MPH; Tom Hoerger, PhD; Albert L. Siu, MD, MSPH; David Atkins, MD, MPH; Jonathan Klein, MD; and Mark Helfand, MD, MS for the Cost Work Group of the U.S. Preventive Services Task Force.
    The Cost-Effectiveness of Screening Mammography beyond Age 65 Years: A Systematic Review for the U.S. Preventive Services Task Force.
    [ARTÍCULO] Annals of Internal Medicine. Noviembre 2003, vol 139: 835-842
21. Sarah Squire, Debbie Wall and Aidan Halligan.
    Involving patients and the public in clinical governance: a practical approach
    [ARTÍCULO] Clinical Governance Bulletin December 2002; 3(4): 5-6
22. Sweeney, G., Sweeney, K., Greco, M., Stead, J.
    Primary care clinical governance: whats happening on the ground.
    [ARTÍCULO] Clinical Governance Bulletin May 2002; 3(1): 10-12
23. Sweeney, G., Sweeney, K., Greco, M., Stead, J.
    Developing clinical governance in primary care: the experience of primary care clinical governance leads.
    [ARTÍCULO] Briefing paper 1, June 2001
24. Squire, S., Wall, D., Halligan A.
    Involving patients and the public in clinical governance: a practical approach.
    [ARTÍCULO] Clinical Governance Bulletin. December 2002; 3(4): 5-6
25. Sean R. Tunis; Daniel B. Stryer; Carolyn M. Clancy.
    Practical Clinical Trials: Increasing the Value of Clinical Research for Decision Making in Clinical and Health Policy.
    [ARTÍCULO] JAMA. September 2003, vol. 290(12) 1624-1632
26. Richard N. Shiffman, Paul Shekelle, J. Marc Overhage, Jean Slutsky, Jeremy Grimshaw, and Aniruddha M. Deshpande.
    Standardized Reporting of Clinical Practice uidelines: A Proposal from the Conference on Guideline Standardization.
    [ARTÍCULO] Annals of Internal Medicine. September 2003, vol. 139(6): 493-498
27. Neil S. Wenger, David H. Solomon, Carol P. Roth, Catherine H. MacLean, Debra Saliba, Caren J. Kamberg, Laurence Z. Rubenstein, Roy T. Young, Elizabeth M. Sloss, achel Louie John Adams, John T. Chang, Patricia J. Venus, John F. Schnelle, and Paul G. Shekelle.
    The Quality of Medical Care Provided to Vulnerable Community-Dwelling Older Patients.
    [ARTÍCULO] Annals of Internal Medicine. 04 November 2003; 139(Issue 9):740-747
28. Malcolm L, Mays N.
    New Zealand's independent practitioner associations: a working model of clinical governance in primary care?
    [ARTÍCULO] BMJ. 1999;319:1340-2
29. Baker, R, Lakhani M, Fraser R, Cheater F.
    A Model for clinical governance in primary care groups.
    [ARTÍCULO] BMJ 1999; 318: 779-83
30. Nicolini D, Waring J, Mengis J.
    Policy and practice in the use of root cause analysis to investigate clinical adverse events: mind the gap.
    [ARTÍCULO] Soc Sci Med. 2011 Jul;73(2):217-25. Epub 2011 May 27
31. Burton JL.
    Importance of the hospital autopsy in clinical governance, teaching and research.
    [ARTÍCULO] Br J Hosp Med (Lond). 2011 May;72(5):244-5
32. Shah S, Murdoch IE.
    NICE - impact on glaucoma case detection.
    [ARTÍCULO] Ophthalmic Physiol Opt. 2011 Jul;31(4):339-42. doi: 10.1111/j.1475-1313.2011.00843.x. Epub 2011 May 4.
33. Gibbons C, Bruce J, Carpenter J, Wilson A, Wilson J, Pearson A, Lamping D, Krukowski Zh, Reeves B.
    Identification of risk factors by systematic review and development of risk-adjusted models for surgical site infection.
    [ARTÍCULO] Health Technol Assess. 2011 Sep;15(30):1-156

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5. Evaluación y aseguramiento de la calidad

1. Mainz J.
   Defining and classifying clinical indicators for quality improvement
   [ARTÍCULO]Int J Qual Health Care 2003 Dec;15(6):523-3
2. Kawamoto K, Houlihan CA, Balas EA, Lobach DF.
   Improving clinical practice using clinical decision support systems: a systematic review of trials to identify features critical to success
   [ARTÍCULO]Br Med J. 2005;330(7494):765.
3. Donabedian A.
   The Quality of Care: How Can It Be Assessed?
   [ARTÍCULO] Medical Association 1988; 260: 743-1748
4. Rutstein DD
   Measuring the Quality of Medical Care — A Clinical Method
   [ARTÍCULO] New Engl J Med 1976;294:582-8. 6.
5. Johnston G et al.
   Reviewing audit: barriers and facilitating factors for effective clinical audit
   [ARTÍCULO]Qual Health Care 2000;9:p 23-36.
6. Campbell SM, et al.
   Improving the quality of care through clinical governance
   [ARTÍCULO] BMJ 2001;322:1580–2
7. Specchia ML.
   OPTIGOV - A new methodology for evaluating Clinical Governance implementation by health providers
   [ARTÍCULO] BMC Health Serv Res. 2010; 10: 174.
8. John H, et al.
   Eight years' experience of regional audit: an assessment of its value as a clinical governance tool
   [ARTÍCULO] Clin Med. 2010 Feb;10(1):20-5.
9. Scott I.
   What are the most effective strategies for improving quality and safety of health care?
   [ARTÍCULO] Volume 39, Issue 6, pages 389–400, June 2009
10. Scott IA, et al.
    Improving quality and safety of hospital care: a reappraisal and an agenda for clinically relevant reform
    [ARTÍCULO]Intern Med J. 2008 Jan;38(1):44-55.
11. Drösler S, Romano P, Wei L.
    Health Care Quality Indicators Project: Patient Safety Indicators Report 2009.
    [INFORME] Paris: OECD; 2009. OECD Health Working Papers; 47
12. Hermann RC.
    Quality indicators for international benchmarking of mental health care
    [ARTÍCULO]Int J Qual Health Care.2006;18 Suppl 1:31-8
13. Performance Measurement and Performance Management in OECD Health Systems. Jeremy Hurst and Melissa Jee-Hughes. No 47, OECD Labour Market and Social Policy Occasional Papers
    [INFORME]
14. Nabitz U.
    The EFQM excellence model: European and Dutch experiences with the EFQM approach in health care
    [ARTÍCULO]Int J Qual Health Care (2000) 12 (3): 191-202.
15. Governance in the Health Sector: A Strategy for Measuring Determinants and Performance by William D. Savedoff
    [INFORME]World Bank Policy Research Working Paper No. 5655
16. Iizuka Y, et al
    Quality approach to healthcare: Fundamentals
    [INFORME]Dubrovnik, 12 - 14 May 2009
17. A framework for evaluating governmental quality initiatives: the Wimpole Street principles. Shaw CD, Nichol D.
    [ARTÍCULO] Int J Qual Health Care. 2000 Aug;12(4):273-4.
18. Martin JJ, et al
    La medida de la eficiencia en las organizaciones sanitarias
    [ARTÍCULO]Presupuesto y Gasto Público 49/2007: 139-16
19. Vincent C, Taylor-Adams S, Stanhope N.
    Framework for analysing risk and safety in clinical medicine
    [ARTÍCULO]MBJ 1998;316:1156
20. E.M.S.J. van Gennip and P.A.E. Sillevis Smitt
    The Netherlands Institute for Accreditation of Hospitals. EMSJ VAN GENNIP
    [ARTÍCULO]Health Care 12 (2000), pp. 259–262
21. Rawlins M
    In pursuit of quality: the National Institute for Clinical ... de M Rawlins
    [ARTÍCULO] Lancet 1999;353:1079-82
22. Kilpeläinen K, Aromaa A and the ECHIM Core Group (Eds)
    European Health Indicators: Development and Initial Implemention
    [INFORME]Final Report of the ECHIM Project. Helsinki: KTL, 200
23. Soto J.
    Evaluación de la calidad de la prescripción farmacéutica: ¿no nos estamos olvidando de medir los resultados en salud obtenidos en los pacientes?
    [ARTÍCULO]Aten Primaria. 2006;37:347-9.
24. Hills S. Performance.
    Performance. Twelve steps to perfect competence
    [ARTÍCULO]Health Serv J. 2009 Jun 25;Suppl:6-7.
25. Trivedi D, Kuo K, Hooke R.
    Understanding clinical governance: a guide for the foundation year doctor
    [ARTÍCULO]Br J Hosp Med (Lond). 2008 Nov;69(11):M172-3.
26. Nolte, Ellen, McKee, Martin.
    Measuring the health of nations: analysis of mortality amenable to the health care.
    [ARTÍCULO] BMJ. 2003; 327:1129
27. Beresford NW, Evans TW.
    Legal safeguards for the audit process. Are essential for effective clinical governance.
    [ARTÍCULO] BMJ. 1999; 319:654-5
28. Jiang HJ, Lockee C, Fraser I.
    Enhancing board oversight on quality of hospital care: An agency theory perspective.
    [ARTÍCULO] Health Care Manage Rev. 2011 Jun 27
29. Kousgaard MB.
    Translating visions of transparency and quality development: the transformation of clinical databases in the Danish hospital field.
    [ARTÍCULO] Int J Health Plann Manage. 2011 Jun 13. doi: 10.1002/hpm.1092
30. Hess RG Jr.
    Slicing and dicing shared governance: in and around the numbers.
    [ARTÍCULO] Nurs Adm Q. 2011 Jul-Sep;35(3):235-41
31. Gauld R, Horsburgh S, Brown J.
    The clinical governance development index: results from a New Zealand study.
    [ARTÍCULO] BMJ Qual Saf. 2011 Jun 8. [Epub ahead of print]

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6. Impacto económico

1. D. Chisholm, D. B. Evans.
   Economic evaluation in health: saving money or improving care? Journal of Medical Economics
   [ARTÍCULO]Vol. 10, No. 3. (2007), pp. 325-337/li>
2. Figueras, J et al.
   T Health systems, health and wealth: Assessing the case For investing in health systems
   [INFORME]
3. Lagarde M, Palmer N.
   The impact of user fees on access to health services in low- and middle-income countries
   [ARTÍCULO]Cochrane Database Syst Rev. 2011 Apr 13;(4):CD009094.

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7. Participación del paciente en las decisiones clínicas

1. Harris C, Boaden R.
   Copying letters to patients: the view of patients and health professionals
   [ARTÍCULO]J Hlth Ser Res Pol 2006;11:133-140
2. Tardáguila MP, et al.
   La Información al paciente y su participación en la Toma de Decisiones en las Urgencias de Atención Primaria
   [ARTÍCULO] Rev Clin Med Fam v.2 n.4 Albacete jun. 2008
3. Barca Fernández I, et al.
   La información al paciente y su participación en la toma de decisiones clínicas
   [ARTÍCULO]Aten Primaria. 2004;33:361-4. - vol.33 núm 07
4. Bosch Fontcuberta JM.
   Toma de decisiones compartidas en la consulta: de la necesidad a la realidad
   [ARTÍCULO] Aten Primaria. 2010;42:264-5
5. Loriente Arín N, Serrano del Rosal R
   Hable con los pacientes, no para ellos. Análisis de las fuentes de confianza del acto médico
   [ARTÍCULO] Revista Internacional de Sociología, Vol 67, No 2 (2009)
6. Mira JJ, Nebot C, Lorenzo S, Pérez-Jover V.
   Patient report on information given, consultation time and safety in primary care
   [ARTÍCULO]Qual Saf Health Care. 2010 Oct;19(5):e33
7. Ruiz Moral R et al.
   La participación del paciente en la toma de decisiones en las consultas de Atención Primaria
   [TESIS]Aten Primaria. 2010;42:257-63

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8. Políticas de calidad y profesión

1. Lindenauer PK, et al.
   Public Reporting and Pay for Performance in Hospital Quality Improvement
   [ARTÍCULO]N Engl J Med 2007; 356:486-496
2. Dudley, R.A.
   Pay-for-Performance Programs in Family Practices in the United Kingdom
   [ARTÍCULO] New England Journal of Medicine , 335, 375-384
3. Epstein AM, Lee TH, Hamel MB.
   Paying physicians for high-quality care
   [ARTÍCULO] N Engl J Med. 2004 Jan 22;350(4):406-10.
4. Roland M.
   Linking Physicians' Pay to the Quality of Care — A Major Experiment in the United Kingdom
   [ARTÍCULO]N Engl J Med. 2004 Sep 30;351(14):1448-54.
5. Effect of financial incentives on inequalities in the delivery of primary clinical care in England: analysis of clinical activity indicators for the quality and outcomes framework
   [ARTÍCULO]Lancet. 2008 Aug 30;372(9640):728-36
6. Maisey S, Steel N, Marsh R, Gillam S, Fleetcroft R, Howe A.
   Effects of payment for performance in primary care: qualitative interview study
   [ARTÍCULO]J Health Serv Res Policy. 2008 Jul;13(3):133-9.
7. Gravelle H, Sutton M, Ma A.
   Doctor behaviour under a pay for performance contract: evidence from the Quality and Outcomes Framework: CHE research paper 28.
   [INFORME] Centre for Health Economics; 2007
8. Berwick DM et al.
   Improvement, trust, and the healthcare workforce
   [ARTÍCULO] Qual Saf Health Care. 2003 Dec;12(6):448-52.
9. Roland M.
   Linking physicians' pay to the quality of care—a major experiment in the United Kingdom.
   [ARTÍCULO] N Engl J Med 2004;351:1448-54
10. Campbell SM, Reeves D, Kontopantelis E, Sibbald B, Roland M.
    Effects of pay for performance on the quality of primary care in England.
    [ARTÍCULO] N Engl J Med 2009;361:368-78
11. Roland M, Campbell S, Bailey N, Whalley D, Sibbald B.
    Financial incentives to improve the quality of primary care in the UK: predicting the consequences of change.
    [ARTÍCULO] Prim Health Care Res Dev 2006;7:18-26
12. Ortún V, González López- Valcárcel B, Bar- ber Pérez P.
    Determinantes de las retribuciones médicas
    [ARTÍCULO]Med. Clin (Barc). 2008;131:180-3
13. Beirne, A.
    The impact of clinical governance on continuing medical education and continuing professional development
    [ARTÍCULO]Ulster Med J. 1999 May; 68(1): 1–2.
14. Gérvas, J., Pérez Fernández, M.
    Pago por desempeño («pay for performance» [P4P]).
    [ARTÍCULO] Gérvas, J., Pérez Fernández, M. AMF 2008; 4(6): 344-352
15. Frenk J, Chen L, et al.
    Health professionals for a new century: transforming education to strengthen health systems in an interdependent world
    [ARTÍCULO]Lancet 2010;376:1923-1958
16. Arthur, H., Wall, D. and Halligan, A.
    Team Resource Management: a programme for troubled teams.
    [ARTÍCULO] Clinical Governance: An International Journal 2003; 8(1): 86-91
17. Sausman C.
    New roles and responsibilities of NHS chief executives in relation to quality and clinical governance.
    [ARTÍCULO] Qual Health Care 2001;10(Suppl 2):ii13-20
18. Nicholls S., Cullen R., Halligan A.
    NHS Clinical Governance Support Team – facilitating cultural change.
    [ARTÍCULO] Clinical Governance Bulletin, Royal Society of Medicine Press Ltd, April 2001; 2(1)
19. Cullen R., Nicholls S.,Halligan A. NHS Support Team.
    Reviewing a service – discovering the unwritten rules.
    [ARTÍCULO] British Journal of Clinical Governance 2000; 5 (4): 233-239
20. Boggust, M., Deighan, M., Cullen, R. and Halligan, A.
    Developing strategic leadership of clinical governance through a programme for NHS boards.
    [ARTÍCULO] British Journal of Clinical Governance 2002; 7(3): 215-219
21. Wall, D., Conlon, C., Cullen, R. and Halligan, A.
    Learning by doing: training general practitioners to be appraisers.
    [ARTÍCULO] British Journal of Clinical Governance. 2002, 7(4): 294 - 298
22. Vanoli M, Traisci G, Franchini A, Benetti G, Serra P, Monti MA.
    A program of professional accreditation of hospital wards by the Italian Society of Internal Medicine (SIMI): self- versus peer-evaluation.
    [ARTÍCULO] Intern Emerg Med. 2011 Aug 11. [Epub ahead of print]

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9. Gestión del desperdicio

1. E. Insa, M. Zamorano, R. López,
   ‘Critical review of medical waste legislation in Spain’
   [ARTÍCULO] Resources, Conservation and Recycling 54: 1048 -1059, 2010
2. La gestión de residuos sanitarios.
   [TESIS] Serrano Paredes, María Olga. 1999; Universidad de Alicante
3. Masum A. et al.
   Assessment of occupational and environmental safety associated with medical waste disposal in developing countries: A qualitative approach MA Patwary, WT 'Hare… - Safety Science, 201 [ARTÍCULO]>
4. Health care waste management: a neglected and growing public health problem worldwide.
   [ARTÍCULO] MO Harhay et al. Tropical Medicine & International Health Volume 14, Issue 11, pages 1414–1417, November 2009
5. A system dynamics approach for hospital waste management.
   [ARTÍCULO] Waste Management Volume 28, Issue 2, 2008, Pages 442-449
6. Analysis of interactions among the barriers to effective hospital waste management.
   [ARTÍCULO] International Journal of Behavioural and Healthcare Research Issue: Volume 2, Number 2 / 2010 Pages: 154 - 171
7. A review of waste management practices and their impact on human health.
   [ARTÍCULO] Waste Management Volume 29, Issue 8, August 2009, Pages 2227-2239
8. Renn, O. and Covello, V. assisted by M.E. Hafey and B. Lehrer
   Medical Waste: Risk Perception and Communication. In: Perspectives on Medical Waste,, edited by T.R. Stewart, T.P. Curran, M. de Alteriis, J.L. Mumpower and L. Svitek. Albany (Nelson Rockefeller Institute of Government, State University of New York, June 1989)
   [LIBRO (CAPÍTULO)] pp. VII-1 bis VII-2
9. Cheng YW et al.
   Medical waste production at hospitals and associated factors.
   [ARTÍCULO] Waste Management Volume 29, Issue 1, January 2009, Pages 440-444

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10. Práctica clínica y nuevas tecnologías

1. Yellowlees PM, Chorba K, Burke Parish M, Wynn-Jones H, Nafiz N.
   Telemedicine Can Make Healthcare Greener
   [ARTÍCULO]Telemed J E Health. 2010 Mar;16(2):229-32
2. Bigorra Llosas J et al.
   Desarrollo de un sistema de conocimiento compartido para la evaluación en red de la innovación tecnológica en medicina
   [INFORME] Informes de Evaluación de Tecnologías Sanitarias.
3. Comunicación Médico-Paciente vía Redes Sociales
   [ARTÍCULO] Medical Economics. 2011. Número de 6 de mayo.
4. Greenhalgh T, Stramer K, Bratan T, Byrne E, Russell J, Hinder S, Potts H.
   Adoption and non-adoption of a shared electronic summary record in England: a mixed-method case study
   [ARTÍCULO] British Medical Journal, 340:c3111
5. Sociedad Española de Informática de la Salud.
   INFORME SEIS: Estándares para la historia clínica electrónica
   [INFORME]
6. Sociedad Española de Informática de la Salud.
   INFORME SEIS. De la historia clínica a la historia de salud electrónica
   [INFORME]
7. Sociedad Española de Informática de la Salud.
   INFORME SEIS. La seguridad y confidencialidad de la información clínica
   [INFORME]
8. Pérez Cobo G. (2004)
   Los servicios de gestión económico administrativa. Su papel como servicios de apoyo a la función asistencial. Necesidades de información clínico/sanitaria para el ejercicio de sus funciones
   [INFORME]
9. Román Rojo A. (2004)
   Sistema de información en la toma de decisiones para la gestión
   [INFORME]
10. Gérvas J., Pérez Fernández M.
    La historia clínica electrónica en atención primaria. Fundamento clínico, teórico y práctico
    [ARTÍCULO] SEMERGEN: 2000; 26: 17-32
11. García Olmos L, Bravo R, Gérvas J, Bonis J.
    Influencia de la informatización de la atención primaria en el trabajo de los profesionales y la salud de la población.
    [ARTÍCULO] Aten Primaria. 2008;40 (Supl 1):11-15
12. Gérvas, J.
    La historia clínica electrónica: muchas promesas y pocos hechos
    [ARTÍCULO]Aten Primaria. 2008; 40(Supl 1): 13
13. González Cocina E.; Pérez Torres F.
    La historia clínica electrónica. Revisión y análisis de la actualidad. Diraya: la historia de salud electrónica de Andalucía
    [ARTÍCULO]Rev Esp Cardiol. 2007;7(Supl C):37-46